Let visitors fill in your form by chatting with an AI assistant
Turn it on
- In the form editor, switch on Conversational.
- Pick a Default Surface, chat or form. Visitors see that one first.
- Turn on Allow Switching to let visitors move between the chat and the regular form.
- Write a Greeting, the assistant's first message. You can use {{field_name}} once that field is answered.
- Describe the Tone in your own words, such as "warm and playful".
Visitors chat, the assistant fills your form's fields, and they check Review your answers before they submit. Submissions arrive like any other.
Limits
- Chat filling comes with Grow and Scale, with 200 chats a month, and Enterprise, with 2,000. On Launch, visitors get the regular form.
- When the month's chats run out, visitors get the regular form until the 1st.
- The editor preview shows the regular form. Check the chat on your published page.
- The Pro plan badge next to the switch means Grow and up.
Common questions
Why did the chat switch to the regular form?
Your project used its chats for the month. Visitors can still send the regular form.
What does "One moment while we catch up, then send that again." mean?
Messages came in too fast. Wait a moment and send it again.
Can visitors fix an answer before they submit?
Yes. Under Review your answers, they click Edit next to an answer.
On this page
Turn it onLimitsCommon questions
Still have questions?
Ask Pixel in your dashboard. It can make many changes for you, or take you to the right screen. Our team can also help you plan, build or move your site.
