HELP CENTER -> Account & billing
What happens to your site when your Pixelesq trial ends
What changes
- Your site stays live on its Pixelesq address, and nothing you made is deleted.
- The project moves to a limited plan with low caps on new items.
- The Pixelesq badge shows on your site again, even if Remove Watermark was on.
- A custom domain stays connected for 7 more days, and we email you before it's disconnected.
Caps on the limited plan
- Up to 5 pages, 2 collections, 40 files, 2 themes, 3 templates and 5 shared sections, such as headers and footers.
- 2 Pixel tasks in total and 5 AI images a month.
- 75 chatbot conversations and 100 form submissions a month.
- Caps apply to new items. Pages you already have stay as they are.
Keep everything
- Pick a plan in settings, then Billing. See Pick a plan and subscribe.
- Or, as an Owner, click Extend Trial in the sidebar, or Extend trial once in Billing, for 14 more days with no payment. Look for "Trial extended for 14 days".
Common questions
What does "Time to upgrade!" mean?
You reached a cap of the limited plan. Pick a plan to keep adding pages and other items.
What does "Trial has already been extended once" mean?
Each project can be extended once. For more time, click Questions about pricing? Talk to us. in Billing.
Will I be charged when the trial ends?
No. Nothing is charged unless an Owner picks a plan.
Why did my custom domain stop working?
It was disconnected 7 days after the trial ended. Pick a plan, then connect it again. See Connect a custom domain.
On this page
What changesCaps on the limited planKeep everythingCommon questions
Prerequisites
Still have questions?
Ask Pixel in your dashboard. It can make many changes for you, or take you to the right screen. Our team can also help you plan, build or move your site.
